SAP Service Manager for CRM
SAP Service Manager for CRM automates field service processes more typical of short cycle, after-market, customer-facing jobs where SLAs and entitlements are an emphasis. This application is better suited to the operations side of a power distribution company, home repair, office equipment repair, commercial facilities management, etc. Because it is developed on the Agentry platform, it is flexible and can be modified to support processes in emergency response services and other segments where rapid response is critical.
Deliver World Class Field Service with SAP Mobile Solutions
Empowering the field service workforce SAP CRM Service Manager where it enables workers to manage service orders and create confirmations with signature capture, record status, materials, problems, actions, expenses, customer signatures and more.
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